Privacy Policy

1. Introduction At Solide, we respect your personal data. This Privacy Policy explains how we use, share, and protect your personal information. If you have any concerns or questions about your privacy, please contact us.

2. Data We Collect When you use our services, we collect:

  • Personal identification information (Name, email address, phone number, etc.)
  • Orders

3. How We Use Your Data We use your data to:

  • Process and deliver your orders.
  • Improve our services.
  • Respond to your inquiries and feedback.

4. How We Store Your Data We implement strong security measures to protect your personal data. Your data is stored on secure shopify servers, and we use encrypted transfers wherever necessary.

5. Data Sharing and Transfers We do not sell your personal data. However, we might share your data with trusted third parties:

  • For order processing and delivery.
  • For legal reasons or in response to lawful requests by public authorities.

Your data may be transferred to, and stored in, a country outside the European Economic Area (EEA).

6. Your Rights Under the GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Rectify incorrect data.
  • Erase your data, under certain conditions.
  • Restrict or object to our processing of your data.
  • Data portability.
  • Withdraw consent.

7. Cookies Our website uses cookies to enhance user experience. You have the right to decline cookies, but it may impact your experience on our site.

8. Changes to This Policy From time to time, we might update our privacy policy. We recommend reviewing this policy periodically.

9. Contact Us If you have questions or concerns about this privacy policy or our practices, please contact: WhatsApp: +44 (0) 7361 031838